Summary of the Team's performance

Administration & Development of the Organizational Structure Strategy Team

1. Awards & Recognition by External Organizations

1.1 TTAA President elected as the Vice President of the Tourism Council of Thailand Mr. Suparerk Soorangura, TTAA President, was elected on 7 October, 2014, as the Vice President of the Tourism Council of Thailand overseeing the aspect of Information Technology for the period 2014 – 2016.

1.2 TTAA received the award as the Outstanding Trade Association 2015 and the TTAA Vice President, received the award as the new generation trade association executive 2015. The Department of Business Development together with the Thai Chamber of Commerce bestowed the Outstanding Trade Association Award for administrative capability in the category of a Trade Association 16 years plus to TTAA on 20 August, 2015. The standards for consideration came from the internal administration of the association, performing in accordance with the trade association’s regulations, and accurate and transparent financial management. In addition, Dr. Adith Chairattananon, TTAA Vice President, received the award as the new generation trade association executive 2015 in the category of a Trade Association 16 years plus.

1.3 TTAA President appointed as the Honorary Consul of the Kingdom of Morocco at Hua Hin. On 25 September, 2015, H.E. Mr. Don Pramudwinai, Minister of Foreign Affairs, announced the appointment of the Honorary Consul of the Kingdom of Morocco at Hua Hin. The Minister of Foreign Affairs issued the exequatur appointing Mr. Suparerk
Soorangura in this position in which the area of responsibility covers Phetchaburi, Prachuap Khiri Khan and Chumphon provinces. The announcement was publicized in the Government Gazette on 14 October, 2015.

1.4 The TTAA President received the honor of being appointed as the Vice President of the Federation of ASEAN Travel Associations (FATA) Mr. Suparerk Soorangura, TTAA President, received the honor of being appointed as the Vice President of the Federation of ASEAN Travel Associations (FATA) on 19 January, 2016. FATA is an international organization that has a major role in ASEAN.

2. Financial Management

2.1 Created transparency in financial management:
(1) Established the guidelines relating to the payments of TTAA to be in line with the TTAA’s by-laws as well as the inspection of the payments to be in accordance with the Board of Directors approved resolution.
(2) The financial (remaining money) and cash flow report would be submitted to the Board of Directors on a monthly basis and to the members’ meeting on a quarterly basis.
(3) Established project management in a budget format that was passed as a Board of Directors’ resolution.
Summarized the financial status and performance of the years 2016-2018 and provided an estimate for 2016 of TTAA.

2.2 Created financial stability for the Association.

On 31 March, 2016, the Thai Travel Agents Association (TTAA) had total cash and savings in the bank of 28,443,366.60 Baht. This was more than on 2 June, 2014, which was the date that the TTAA’s official duties were transferred from the previous Board of Directors that had a total of 10,060,054.16 Baht or 54.72%.

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The growth of the TTAA’s total cash and savings in the bank.

 Transfer of Duties
(2 June 2014)
31 March 2016 Difference (Baht) Difference (%)
Cash 9,383,312.44 17,443,366.60 8,060,054.16 85.90%
Savings 9,000,000.00 11,000,000.00 2,000,000.0022.22%
Total 18,383,312.4428,443,366.60 10,060,054.16 54.72%

3. Development of the Organizational Structure

3.1 Proposed amending the TTAA’s by-laws, which received approval from the Annual General Meeting on 28 April, 2015.

3.2 Proposed having the TTAA’s by-laws known as the Thai Travel Agents Association Chapters’ By-laws B.E. 2558, which received approval from the Annual General Meeting on 28 April, 2015.

3.3 Created strength for the TTAA Chapters by having a budget for administrative work and special projects.

3.4 Joint meetings with the members of the TTAA Chapters, so to generate understanding about the by-laws and create relations between TTAA and the Chapters.
(1) On 19 December, 2015, met the TTAA North Chapter in Chiang Mai province at the Holiday Inn Chiang Mai Hotel, Chiang Mai province.
(2) On 3 October, 2015, met the TTAA Udon Thani province Chapter at the Charoen Hotel, Udon Thani province.
(3) On 4 November, 2015, met the TTAA Upper South Chapter in Phuket province at the Ramada Phuket Deevana Hotel, Phuket province.

3.5 Participated in the TTAA Chapters Annual General Meeting to observe the event and the election of the Chapter’s President.
(1) The TTAA North Chapter at the Rati Lanna Riverside Spa Resort, Chiang Mai province, on 12 March, 2016.
(2) The TTAA Udon Thani province Chapter at the Prajaktra Design Hotel, Udon Thani province, on 29 March, 2016.
(3) The TTAA Upper South Chapter at the Metropole Hotel Phuket, Phuket province, on 18 March, 2016.

4. Development of the Office and Personnel

4.1 The renovation and expansion of the TTAA’s office

TTAA expanded the office and renovated it to be modernized so to work more efficiently, which was in line with the Association’s growth. The new office was designated the name “TTAA’s 30th Anniversary Meeting Room” in which it would be a meeting and seminar room. The name was proposed by a member, Ms.Lucksanee Reungsuwitkul, an executive of Journey Land Company Limited.
TTAA organized a merit making ceremony for the above-named room on 21 August, 2015, and stipulated the regulations of the room’s usage, so there would be set criteria for the members use of the room for various activities.

4.2 Developed the staff’s potential.
(1) Improved the structure of the office’s administration to be a strong Secretariat Team.
(2) Trained staff to have good administrative skills.
(3) Developed the necessary computer skills of the staff so to carry out the work efficiently.
(4) Improved the use of the computer system so to carry out the work efficiently; i.e., Google Forms, Samepage, etc.
(5) Arrange to have suitable welfare benefits for the staff; i.e., annual health checkup.

4.3 Created relations within the organization

TTAA organize the Board of Directors mobile meeting on 8-9 June, 2015, to create relations between the Board of Directors, advisors, and the staff.

5. TTAA organize the Board of Directors mobile meeting on 8-9 June, 2015, to create relations between the Board of Directors, advisors, and the staff.

5.1 TTAA organize the Board of Directors mobile meeting on 8-9 June, 2015, to create relations between the Board of Directors, advisors, and the staff.
(1) On 26 June, 2014, there was a lecture and workshop on “The Direction and Trends for Outbound Tours and Air Tickets” at the Dusit Thani Hotel, Bangkok.
(2) During 22-24 July, 2014, there was a mobile meeting at Udon Thani province and survey of tourism products.
(3) On 21 August, 2014, the theme was “Airline Business” at the S31 Hotel Sukhumvit.
(4) On 18 September, 2014, the theme was “Exotic Destinations” at the Dusit Thani Hotel, Bangkok.
(5) On 28 October, 2014, the theme was “Cruise Lines & Overseas FIT Packages” at the Siam @ Siam Design Hotel, Bangkok.
(6) On 9 December, 2014, the theme was “Linking Borders with IT” at the Radisson Blu Plaza Bangkok.
(7) On 27 January, 2015, a special lecture on the topic “The Role of the Department of Civil Aviation and Outbound Travel” and “Predicting the Thai Economy” at the Mandarin Hotel.
(8) On 26 March, 2015, a meeting as well as business exchange was held at the Amari Watergate Hotel, Bangkok.
(9) On 23 July, 2015, “Opening African Safaris”, at the Amari Watergate Hotel, Bangkok.
(10) On 17 September, 2015, “Outbound Tourism Business under the Present Economic Situation” at the Montien Hotel (Surawong).
(11) On 29 October, 2015, “Japan: Hot Routes, Sales Hit” at The Berkeley Hotel Pratunam.
(12) On 28 January, 2016, “Opening the 2016 Tourism Business Market under the AEC”, at the Swissotel Le Concorde.
(13) On 30 March, 2016, “Digital Economy: Thai Tourism Moves Forward Quickly with Digital” at the Asia Hotel, Bangkok.

5.2 Organized the TTAA Directory 2014-2016.

5.3 Organized the 30th Anniversary of the Thailand Travel Agents Association (TTAA) on 25 June, 2015, at The Berkeley Hotel Pratunam.

5.4 Arranged the TTAA Newsletter.
(1) Issue 1, 4th Quarter 2015
(2) Issue 2, 1st Quarter 2016

6. Support to the Surrounding Factors of Promoting the Tourism Industry.

6.1 Signed 8 MOUs with external organizations:
(1) Chubu Region Tourism Board, Japan on 8 September, 2014.
(2) Hunan Tourism Association, China on 6 December, 2014.
(3) Association of Travel Agents of Bangladesh (ATAB) on 24 January, 2015.
(4) Thừa Thiên-Huế province, Vietnam on 19 March, 2015.
(5) Jeju Special Self-governing Provincial Tourism Association on 1 June, 2015.
(6) Shandong Provincial Tourism Administration, China on 22 July, 2015.
(7) Wulingyuan District, Zhangjiajie City Tourism Bureau on 31 August, 2015.
(8) The City of Sendai, Tohoku Tourism Promotion Organization and the Sendai Tourism, Convention and International Association on 29 October, 2015.

6.2 Cooperated with various domestic and international organizations and built relations with each other.
(1) Met with government agencies; i.e., the Ministry of Tourism and Sports, Department of Tourism, Tourism Authority of Thailand, etc. at various times to discuss numerous issues relating to the tourism industry.
(2) Met with the private sector; i.e., the Tourism Council of Thailand, Thai Chamber of Commerce, etc. at various times to discuss numerous issues relating to the tourism industry.
(3) Co-organized a special lecture “Thailand Moves Forward … Thai Tourism Moves Forward” on Thursday, 16 July, 2015, at the Napalai Ballroom, Dusit Thani Hotel Bangkok that was presented by Mom Rajawongse Pridiyathorn Devakula on behalf of Prime Minister General Prayut Chan-ocha. A total of 100 members attended this event.
(4) On 28-30 September, 2015, met with operators in the Singaporean tourism industry and the National Association of Travel Agents in Singapore (NATAS).
(5) On 6 October, 2015, TTAA received the honor of welcoming H.E. Mr. Abhisit Vejjajiva, former Prime Minister of Thailand and leader of the Democrat Party at the TTAA Head Office and discussed about the tourism situation.

TTAA informed the following:
• policy and clear plan.
• Expansion of tourism opportunities in the border areas and transit facilities.
• Establishing of a strategy to link land, marine and air transportation.
• Establishing Thailand to have duty-free shops at various tourist attractions so to promote the country as a Shopping Paradise.
• The policy about the protection of Thai tourists who travel outbound.
• Discussion about the visa exemption for Thai tourists on the basis of reciprocity.
• Guarantee for tour business operators and passengers in the case that airlines cancel flights or cease operation.

(6) On 5 November, 2015, met with the tour business operator delegation from Ragunda, Sweden.

6.3 Followed up the drafting of laws and the policy affecting the tourism business.
(1) Drafting of the TOURISM AUTHORITY OF THAILAND.
(2) Drafting of the Tourism Business and Guide Act B.E. ____.
(3) Job Order.

6.4 Established a Complaints Center and alleviated the following complaints of members :
(1) Copyright in using photographs for sales promotions.
(2) Dispute between ASEAN airlines and Inter Flight Travel Company Limited.
(3) Business Air ceases operations.
(4) Continuation of the tour business operators license.
(5) Enquiries about the Customs standards for tourists in bringing in fruit and vegetables into the country.
(6) Japan not allowing charter flights from Thailand to enter the country.
(7) The Police Printing Office had a measure to stop distributing T.M. 6 to tour business operators.
(8) Thai Airways International Public Company Limited changed the price of and conditions for issuing air tickets.
(9) Dealing with complaints between members.

7. Cooperation with External Organizations for Developing Business Opportunities for Members
7.1 Seminar on the “Tourism Dongcheng District of Beijing” on 10 February, 2015, in front of CentralWorld. There were 111 participants.
7.2 2015 Taiwan Tourism Workshop on 23 February, 2015, at the Dusit Thani Hotel Bangkok. There were 106 participants.
7.3 Seminar on the “Beautiful China-Maritime Silk Road Tourism Belt” on 22 July, 2015, at the Dusit Thani Hotel Bangkok. There were 80 participants.
7.4 Tourism Promotion Conference of Le Shan City, China on 28 July, 2015, at the Novotel Platinum Hotel Bangkok. There were 40 participants.
7.5 Seminar on the “Introduction of Tourist Attractions of Zhangjiajie, China on 31 August,2015, at the Montien Hotel (Surwong). There were 100 participants.
7.6 Seminar on the “Passion across Hubei and Three Gorges of Yangtze River Tourism Promotion” on 18 January, 2016, at the Ballroom, Swissotel Nai Lert Park. There were 92 participants.
7.7 2016 Taiwan Tourism Workshop on 15 February, 2016, at the Dusit Thani Hotel Bangkok. There were 111 participants.
7.8 Tourism Promotion of Huangshan, China on 16 February, 2016, at the Amari Watergate Hotel Bangkok. There were 89 participants.

8. Other

8.1 Supported to initiate a good image of Thai tourists.
In July 2015, TTAA organized a booklet “Dos & Don’ts While Traveling around the World” to distribute to Thai tourists. The content comprises things to do and not do when traveling abroad and promote appropriate behavior of Thai tourists. This would create a good image of the country.

8.2 Provided assistance to the Nepalese earthquake victims.
TTAA collected donations from members to provide assistance to the Nepalese earthquake victims. A total of 224,563.75 Baht was raised and presented while traveling to this country during 21-24 September, 2015.

8.3 Provided assistance to the Ratchaprasong bombing victims.
TTAA provided donations to the Ratchaprasong bombing victims in which a total of 200,000 Baht was given to display the Association’s social spirit and participation.

Achievements

1. TTAA President was elected as the Vice President of the Tourism Council of Thailand.

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2. Outstanding Trade Association 2015 and the New Generation Trade Association Executive Award 2015

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3. Renovated & Expanded Office

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4. Meeting with the TTAA North Chapter on 19 December, 2015, at the Holiday Inn Chiang Mai Hotel, Chiang Mai province.

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5. Meeting with the TTAA Udon Thani Province Chapter on 3 October, 2015, at the Charoen Hotel, Udon Thani province.

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6. Meeting with the TTAA Upper South Chapter on 4 November, 2015, at the Ramada Phuket Deevana Hotel, Patong, Phuket province.

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7. Board of Directors’ Mobile Meeting on 8-9 June, 2015.

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8. 30th Anniversary of the Thailand Travel Agents Association (TTAA) on 25 June, 2015.

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9. Thailand Travel Agents Association (TTAA) Newsletter

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10. Signing of an MOU with External Organizations

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11. Special Lecture “Thailand Moves Forward … Thai Tourism Moves Forward” on Thursday, 16 July, 2015.

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12. Discussion with Tour Business Operators of the Singaporean Tourism Industry and the National Association of Travel Agents in Singapore (NATAS) during 28-30 September, 2015.

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13. Discussion with H.E. Mr. Abhisit Vejjajiva, Former Prime Minister of Thailand and Leader of the Democrat Party on 6 October, 2015.

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14. Discussion with the Tour Business Operator Delegation from Ragunda, Sweden on 5 November, 2015.

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15. Seminar “Beautiful China-Maritime Silk Road Tourism Belt” on 22 July, 2015.

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16. Seminar “Passion across Hubei and the Three Gorges of Yangtze River Tourism Promotion” on 18 January, 2016.

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17. 2016 Taiwan Tourism Workshop on 15 February, 2016.

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18. Tourism Promotion in Huangshan, China on 16 February, 2016.

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19. Dos & Don’ts While Traveling around the World.

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